Customer Portal Instructions
First time users, please make sure you have the following on hand to set up your account:
1. Click on "New Customer Registration"
2. Enter your Customer # (found on your invoice)
3. Enter your Billing Zip Code
4. Enter your Registration Key (found on your invoice)
5. Enter your First & Last Name, Email, and Phone Number
6. Click "Create"
*As of July 1, 2021 we no longer accept American Express. We accept all other major credit cards.
By clicking "Pay Your Bill" you will be redirected to our customer portal site. From here you will be able to login to access your account information and invoices.Pay Your Bill
Helpful FormsPlease email all PDF forms to info∂sanmarinosecurity.com.
- TERMINATION OF SERVICES FORM: We require all disconnects in writing, so if you are moving or no longer satisfied with your service please fill out the form.
- INSURANCE LETTER REQUEST FORM: Many times your insurance agent will give you a discount on your homeowners insurance for having an alarm system installed. Please fill out our form and we will send a certificate over to your agent!
- VACATION NOTICE: Going out of town? Let us know so we can make sure to make the proper changes to your account while you are away!
- CALL LIST CHANGES: We understand you change your phone number or your neighbor moves away. Make sure to keep your call list up to date so we can handle an alarm properly and efficiently keeping you and your home safe.